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DATA AND AI SECURITY

Data and AI Security Statement

This statement describes how SellerOS limits authorized operating data, buyer PII, platform credentials, AI context, managed actions, and isolated operating environments.

Updated 2026-08-17Product: SellerOSOperator: CWind Network Technology Co., Ltd.
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On this page1. Core principles2. Authorized marketplace and platform data3. Buyer PII and restricted data4. Secrets and AI inputs5. AI providers and model training6. Human control and automated actions7. Isolation, encryption, and audit8. U.S. operating environments and platform geography9. Retention, deletion, and incidents10. Contact

1. Core principles

  • SellerOS applies authorization, minimum necessary access, purpose limitation, seller isolation, reviewable execution, and lifecycle controls.
  • Data is not made available to competing sellers or used for unrelated advertising profiles.
  • Security controls are reviewed as products, integrations, risks, and platform requirements change.

2. Authorized marketplace and platform data

  • Amazon and advertising data is synchronized only for authorized stores and enabled features.
  • Google, YouTube, Meta, Instagram, and TikTok data is used for identity, user-confirmed publishing, status, available metrics, security, and support.
  • Revocation stops new activity within the affected authorization scope.

3. Buyer PII and restricted data

  • Routine operating analysis avoids buyer PII.
  • Where fulfillment, support, tax, compliance, or audit requires restricted data, access is limited by role, purpose, time, and logging.
  • Restricted data is not used as general AI context or provided to unrelated parties.

4. Secrets and AI inputs

  • API secrets, refresh tokens, access keys, database credentials, private keys, and passwords are not ordinary prompt inputs.
  • AI context is limited to fields and time ranges needed for the current task and favors aggregated or de-identified evidence.
  • Product-video planning may use authorized product facts and selected product assets while excluding unrelated store data.

5. AI providers and model training

  • SellerOS may use authorized AI providers to perform an enabled task and transmits only the information needed for that task.
  • SellerOS does not use customer store data to train unrelated public AI models without explicit authorization.
  • Provider selection, retention controls, and contractual protections are reviewed against the sensitivity of the task.

6. Human control and automated actions

  • AI output is advisory until an authorized workflow and required confirmation permit execution.
  • Managed actions remain constrained by store, object, budget, inventory, margin, strategy, risk, permission, and real-time safeguards.
  • Social publishing requires the user to review the target account, media, metadata, privacy, interactions, and required disclosures.

7. Isolation, encryption, and audit

  • Organizations, sellers, stores, and users are separated according to access and service boundaries. Optional store environments add separate operating-system or virtual-machine boundaries so accounts, files, tools, and sessions are not reused across environments.
  • SellerOS uses encrypted transport and protects credentials at rest; sensitive values are excluded from ordinary pages and logs.
  • Relevant access, approvals, actions, platform responses, and errors are recorded for troubleshooting and audit.

8. U.S. operating environments and platform geography

  • Optional isolated U.S. environments support a customer's own authorized Amazon store operations and team collaboration. Browser-profile separation is only an additional control inside each operating-system or virtual-machine boundary.
  • They are not public shared proxies, consumer VPNs, anonymity services, or social-platform publishing relays.
  • SellerOS does not use them to bypass TikTok or any other platform's geographic availability, account eligibility, or security restrictions.

9. Retention, deletion, and incidents

  • Data is retained only for service, security, audit, contract, platform, or legal needs and is deleted, de-identified, or restricted when no longer required.
  • Verified deletion requests are handled under the Privacy Policy and User Data Deletion instructions.
  • Suspected security incidents are investigated, contained, documented, and notified when applicable law requires it.

10. Contact

  • Questions about data boundaries, AI processing, security, or platform authorization may be sent to support@c2345.com.
  • Operator: CWind Network Technology Co., Ltd.
SOS

Operations platform for Amazon sellers

support@c2345.com
China contact 35F, Building 11, Wuyue Plaza, Xicheng Street, Huangyan District, Taizhou, Zhejiang, China (+86) 0576 8403-1331
U.S. contact 2800 E Philadelphia St, Ontario, CA 91761, United States +1 (909) 222-9219
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